BSI Obtains Global IT Service Management Accreditation to Provide ISO/IEC 20000 Certification
July 15, 2008 // Published as a news service by IHS
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BSI Management Systems was accredited to deliver worldwide International Organization for Standardization/International Electrotechnical Commission (ISO/IEC) 20000 certification.
ISO/IEC 20000 was developed to meet the needs of the international IT services market and to provide a common understanding of the management of IT services worldwide.
ISO/IEC 20000 replaced the British Standard BSI BS 15000 in 2005 and is the de facto international best practice standard for information technology service management (ITSM).
The standard comprises two parts: a code of practice and a specification. Certification is offered against the specification part.
ISO/IEC 20000 is fully compatible with the IT Infrastructure Library (ITIL) framework of best practice guidance for ITSM processes.
Currently, many organizations in industries around the world are certified to ISO/IEC 20000. BSI offers certification against the IT Service Management Forum (itSMF) scheme.
BSI said it can demonstrate that its ISO/IEC 20000 assessment and certification process meets the internationally accepted highest standards through the granting of this independent accreditation.
"BSI Management Systems is proud to lead the international ISO/IEC 20000 certification market while promoting the principles of IT service management best practice - an increasingly important discipline in the modern business world," said Flemming Norklit, managing director, BSI Management Systems.
"We have been at the forefront of ISO/IEC 20000 certification and now that we are able to offer a fully accredited scheme, it shows our commitment in following the exacting standards for competency and impartiality laid down in the accreditation process. We now hope more and more organizations follow the similarly high standards afforded by ISO/IEC 20000 certification," Norklit said.
Source: BSI Group.